Terms of service
1. Product Information
We strive to provide accurate descriptions and images of all our hair care products. However, colors, sizes, and packaging may vary slightly depending on the manufacturer and display settings.
2. No Returns or Refunds
Due to the nature of our hair care products, we do not accept returns or offer refunds. Hair care products, including shampoos, conditioners, treatments, oils, and other similar items, are considered personal care items, and for hygiene and safety reasons, once purchased, they cannot be returned.
We strongly recommend reviewing product details carefully before making your purchase. If you have any questions regarding the ingredients, usage, or suitability of a product, please reach out to us prior to placing your order, and we’ll be happy to assist.
3. Damaged or Defective Products
In the unlikely event that your product arrives damaged or defective, please contact us within 3days of receiving the order. We will assess the issue and, at our discretion, offer a replacement or store credit for the defective product. Proof of damage or defect may be required, including photographs of the product and packaging.
4. Shipping and Delivery
We aim to process and ship your order promptly, typically within 3 - 5 business days. Shipping times may vary based on your location and chosen shipping method. Please note that shipping fees are non-refundable.
5. Order Cancellation
Orders cancellation is accepted within 24 hours of purchase and changes can be made.
6. Liability
Skoon Beauty is not liable for any allergic reactions, skin sensitivities, or adverse effects resulting from the use of our products. We advise customers to carefully review the ingredient list before purchasing and consult with a dermatologist if you have concerns.
7. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about our products, shipping, or these Terms and Conditions, please feel free to contact us at:
customersupport@Skoonbeauty.com
By completing a purchase from Skoon Beauty, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.